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Healthcare Technology that Works for You
With Cybermedex, everything you need to manage your practice is available in one place—scheduling, billing, communication, and patient records. No complex systems, with a minimal learning curve. Just seamless, efficient healthcare management.
Get Started Today
Let Cybermedex handle your operations so you can focus on what matters most—your patients.
- AI-Powered Documentation: Transcribe conversations with high accuracy.
- Integrated Scheduling and Billing: Simplify workflows with seamless billing and real-time scheduling.
- PHIPA-Compliant Communication: Secure messaging, e-faxing, and telehealth services.
Who We Are
Our Vision
At Cybermedex, we believe in healthcare without boundaries. Our mission is to create a cohesive, integrated platform that reduces the administrative workload for healthcare providers, enabling them to focus on delivering outstanding care to their patients.
Our Story
Founded in 2020 after four years of intensive research and development, Cybermedex is built on feedback from over 50 healthcare providers across multiple specialties. Our platform is deployed on Microsoft Azure’s secure infrastructure to meet Canada’s strict healthcare data regulations. We’re continually working with our customers to improve workflows and add new features to the platform every week. We create medical-grade software to help ease administrative burden and reduce burnout for busy healthcare providers.
Cybermedex is proudly 100% Canadian owned and operated, developed with a deep understanding of the unique challenges of the healthcare landscape in Canada. We are committed to continuous innovation and ensuring that every clinic—whether large or small—has the tools they need to thrive.
Who We Serve
At Cybermedex, we support healthcare professionals across Canada. Our platform is designed to serve:
Primary Care Providers
General practitioners in solo, group, or interprofessional clinics benefit from Cybermedex’s all-in-one solution, reducing administrative workloads and improving patient engagement.
Mental Health Providers
Psychologists, psychiatrists, and therapists rely on our unique scheduling and charting tools for recurring care, assessments, and patient management.
Specialty Clinics
From neurology to dermatology, our EHR platform offers customizable workflows and streamlined patient communication tailored to specialty care providers.
Healthcare Administrators
Office managers and administrators can simplify operations using integrated billing, scheduling, and reporting tools to keep clinics running smoothly.
Cybermedex is transforming how care is delivered—one practice at a time.
Use Cases
Explore how Cybermedex supports providers in real-world scenarios:
General Practitioners
Scenario: A busy GP manages over 30 appointments a day while juggling patient follow-ups, referrals, billing, script renewals, and documentation.
Solution: Cybermedex’s AI-powered transcription creates SOAP notes in minutes, saving hours each week. Our integrated billing system enables quick billing submission directly from the patient encounter area. Embedded QR codes make the receipt and booking of e-referrals easy.
Mental Health Providers
Scenario: A psychologist requires recurring assessments and reminders for patients in treatment.
Solution: Cybermedex automates appointment reminders and provides tools for creating custom assessments and sending those assessments to patients once or on a recurring basis.
Telehealth Consultations
Scenario: A physician offers remote consultations but struggles with multiple platforms.
Solution: Cybermedex provides secure video conferencing integrated directly into the patient’s health record, streamlining the telehealth experience.
Platform Overview
The All-in-One Solution for Healthcare Providers
Cybermedex is a cloud-based platform designed to integrate all critical aspects of healthcare management. From patient encounters to billing, everything you need to run your practice is accessible from any connected device.
AI-Powered Documentation and Conversation Summary
Transcribe conversations with industry-leading accuracy. Summarize encounters with one click, reducing documentation time by up to 75%.
Comprehensive Scheduling
Manage appointments, waiting lists, and cancellations. Reduce no-shows with SMS and email reminders. Rule-based online booking.
Seamless Billing and Claims
Direct integration with provincial healthcare billing systems (OHIP and MSP, with HLINK in development). Auto-reconcile payments, eliminating manual errors.
Secure Communication and Telehealth
Conduct HD video consultations and send cloud-based SMS messages directly to patients' phones. PHIPA-compliant e-faxing for prescriptions and referrals.
Usage-Based Pricing
Pay only for what you use—whether it’s SMS messaging, e-Faxing, transcription, or video conferencing.